2999bt Privacy Policy

When you register for and use the 2999bt platform, we collect personal data in the following categories. We collect only what is necessary to provide our services, maintain account security, and meet our obligations under applicable law.

1.1 Registration Data

When you create a 2999bt account, you are required to provide the following information:

• Full legal name — as it appears on your government-issued identity document.
• Date of birth — used to verify that you meet the 18+ age requirement.
• Residential address — including city and district within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar).
• Mobile number — used for account verification, transaction confirmation (e.g., bKash, Nagad, Rocket OTP), and support communication.
• Email address — used for account communications, password reset, and service notifications.
• Username and password — your chosen login credentials. Passwords are stored in hashed form and are never readable by 2999bt staff.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request copies of the following documents:

• National Identity Card (NID) issued by the Bangladesh Election Commission.
• Passport (for international identity verification purposes).
• Proof of address — a utility bill or bank statement issued within the past 90 days, bearing your registered name and address.
• Proof of payment method ownership — a screenshot or statement confirming your ownership of the bKash, Nagad, Rocket, Upay, Visa, or Mastercard account used to deposit funds.

KYC documents are stored securely, accessed only by authorised verification staff, and are not used for any purpose other than identity and age verification and fraud prevention.

1.3 Transaction Data

We record all financial transactions associated with your account, including deposits (amount, method, timestamp, transaction reference), withdrawals (amount, destination payment method, timestamp, processing status), game wagers (game title, stake, outcome, timestamp), and bonus credits and adjustments. This data is retained for account management, dispute resolution, and compliance purposes.

1.4 Technical and Usage Data

When you access the 2999bt platform, we automatically collect certain technical information about your device and browsing session, including:

• IP address and approximate geolocation (country and city level).
• Device type, operating system, and browser version.
• Pages visited, session duration, and navigation path within the platform.
• Referring URL (the page from which you navigated to 2999bt).
• Timestamps of login and logout events.

This technical data is used for platform security monitoring, fraud detection, performance optimisation, and to improve the overall player experience on 2999bt.

1.5 Customer Support Communications

When you contact the 2999bt support team — via email at [email protected] or through any in-platform messaging feature — we retain a record of the communication, including the content of your messages, attachments you submit, and the resolution outcome. These records are kept to ensure continuity of support, facilitate quality assurance, and assist in the resolution of disputes.

2999bt uses the personal data we collect for clearly defined purposes. We do not use your data for purposes that are incompatible with the reasons for which it was originally collected. The following describes our primary data use cases.

2.1 Platform Operations

The core use of your data is to operate your 2999bt account and deliver the services you have requested. This includes processing your registration, authenticating your login, managing your account balance, processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and crediting bonuses and promotional rewards in accordance with the applicable offer terms.

2.2 Identity and Age Verification

We use your registration data and KYC documents to verify that you are who you claim to be and that you meet the minimum age requirement of 18 years. This verification process is a prerequisite for full account functionality, including the ability to make withdrawals. Age verification protects vulnerable individuals and is a core component of our responsible gaming commitment.

2.3 Security and Fraud Prevention

2999bt uses technical and transaction data to detect and prevent fraudulent activity, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct outlined in our Terms & Conditions. Our security systems monitor for unusual patterns — such as multiple accounts originating from the same IP address, rapid sequential transactions, or login attempts from unrecognised devices — and flag these for review.

2.4 Responsible Gaming

We analyse gameplay and transaction data to identify indicators of problem gambling behaviour, such as rapidly escalating bet sizes, extended uninterrupted play sessions, or repeated attempts to circumvent deposit limits. Where such patterns are detected, 2999bt may proactively reach out to the player with responsible gaming information or apply protective account restrictions in the player's best interests. You can read more about our responsible gaming tools on the Responsible Gaming page.

2.5 Service Communications

We use your email address and mobile number to send you transactional communications related to your 2999bt account, including deposit confirmations, withdrawal status updates, password reset links, account suspension notices, and KYC requests. These communications are not optional — they are necessary for the operation of your account. We do not send unsolicited marketing emails without your separate consent.

2.6 Platform Improvement

Aggregated, anonymised usage and technical data is used to analyse platform performance, identify areas for improvement, test new features, and optimise the overall player experience. No individual player is identifiable from this aggregated data.

2999bt does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate confidentiality and data protection obligations.

3.1 Payment Processing Partners

To process deposits and withdrawals, 2999bt shares necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and card network processors (Visa and Mastercard). The data shared is limited to what is required to execute the specific transaction — typically your account reference, transaction amount, and mobile number or card details. These partners are not authorised to use your data for any purpose other than processing your payment.

3.2 Identity Verification Providers

Where we use third-party identity verification services to assist with KYC checks, relevant identity documents and registration data may be shared with these providers under strict confidentiality agreements. Verification providers are prohibited from retaining or using your documents beyond the scope of the verification task.

3.3 Game Content Providers

The games available on 2999bt are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token or anonymous player identifier to authenticate your game session. They do not receive your full personal profile, payment details, or identity documents.

3.4 Legal and Regulatory Obligations

2999bt may disclose your personal data to law enforcement agencies, regulatory authorities, or other competent bodies where we are legally required to do so — for example, in response to a valid court order, subpoena, or mandatory anti-money laundering (AML) reporting obligation. In such cases, disclosure is limited to what is strictly required by the legal obligation.

3.5 Business Transfers

In the event that 2999bt undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to how your data is handled as a result.

2999bt uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device by your web browser when you visit a website.

4.1 Types of Cookies We Use

4.2 Managing Your Cookie Preferences

You can manage or disable non-essential cookies at any time through your web browser settings. Most modern browsers allow you to block cookies, delete existing cookies, or receive a notification before a cookie is set. Please be aware that disabling essential cookies will prevent the 2999bt platform from functioning correctly and may result in you being unable to log in or maintain an active session.

Instructions for managing cookies in commonly used browsers are available in each browser's help documentation. 2999bt does not currently respond to browser-level "Do Not Track" signals, as no uniform industry standard for handling these signals has been established.

2999bt implements robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes the following controls.

5.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your browser and the 2999bt platform is encrypted using SSL/TLS protocols, preventing interception by third parties.
• Password Hashing: User passwords are stored using strong cryptographic hashing algorithms. Plain-text passwords are never stored or accessible by 2999bt staff.
• Access Controls: Internal access to personal data is restricted on a need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations and access audit logging.
• Intrusion Detection: Our platform infrastructure is monitored continuously for unusual access patterns, potential intrusion attempts, and security anomalies.
• Secure Payment Processing: Payment data processed via bKash, Nagad, Rocket, Visa, and Mastercard is handled in accordance with industry security standards for payment card and mobile money transactions.

5.2 Data Retention Periods

2999bt retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Active account data: Retained for the duration of your account's active status.
• Transaction records: Retained for a minimum of 5 years following the transaction date, in accordance with standard financial record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years following account closure or the last transaction date, whichever is later.
• Support communications: Retained for 2 years from the date of the last communication in a support thread.
• Technical and usage logs: Retained for 12 months on a rolling basis.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.

5.3 Data Breach Response

In the unlikely event of a data security breach that affects your personal data, 2999bt will assess the nature and scope of the breach promptly. Where the breach poses a risk to affected players, we will notify impacted users as quickly as reasonably practicable, providing information about the nature of the breach, the categories of data affected, and the steps we are taking to address it.

As a 2999bt player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] (plain text — not a clickable link). We will respond to all valid requests within a reasonable timeframe.

6.1 Right of Access

You have the right to request a copy of the personal data 2999bt holds about you. Upon a valid access request, we will provide you with a summary of the data categories we hold, the purposes for which they are processed, and any third parties with whom your data has been shared.

6.2 Right to Rectification

If any of the personal data 2999bt holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some data corrections (such as changes to your registered name) may require you to provide supporting documentation to verify the updated information.

6.3 Right to Erasure

You may request that 2999bt delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent to processing. Please note that this right is subject to limitations: we are required by law to retain certain categories of data (particularly transaction and KYC records) for defined minimum periods, and these records cannot be erased prior to the expiry of those retention periods.

6.4 Right to Restrict Processing

In certain circumstances, you may request that 2999bt restrict the processing of your personal data — for example, while a data accuracy dispute is being resolved. During a restriction period, we will continue to store your data but will limit its active use.

6.5 Right to Object

Where 2999bt processes your data for purposes based on legitimate interests (such as fraud prevention or platform improvement analytics), you have the right to object to that processing. We will assess your objection and either cease the processing or provide you with compelling grounds for continuing it.

The 2999bt platform integrates with a range of third-party service providers to deliver game content, process payments, and support platform operations. This section describes how these integrations relate to your personal data.

7.1 Game Content Providers

Games available on 2999bt are supplied by internationally recognised studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate their game engines independently and may process limited technical data (such as an anonymous session identifier and bet/result data) to run the game and calculate outcomes. They do not receive your full personal profile or payment information. All game providers used by 2999bt are subject to their own privacy and security standards as certified third-party suppliers.

7.2 Payment Providers

Payment processing on 2999bt is handled in partnership with bKash, Nagad, Rocket, Upay, and card networks (Visa and Mastercard). Each of these providers operates under its own privacy policy, which governs how they handle transaction data on their end. 2999bt shares only the minimum data required to initiate and confirm each transaction. Players using these payment methods should also review the relevant provider's privacy policy for a full understanding of how their payment data is handled.

7.3 Analytics and Performance Tools

2999bt may use third-party analytics tools to collect anonymised, aggregated data about platform usage patterns, page performance, and technical error rates. These tools are configured to anonymise IP addresses and do not receive any personally identifiable information. Analytics data is used solely to improve the platform experience for 2999bt players in Bangladesh.

7.4 External Links

The 2999bt platform does not include links to external third-party websites for marketing or affiliate purposes. Any links present on the platform are limited to internal navigation between 2999bt pages. 2999bt is not responsible for the privacy practices of any external website that a player navigates to independently.

2999bt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. The most current version of the Privacy Policy will always be published at https://2999bt.net/privacy-policy.

Where a material change is made to this Privacy Policy — for example, a new category of data being collected or a new third-party partner receiving your data — we will notify registered players by email to their registered address and will display a prominent notice on the platform for a reasonable period following the change.

Your continued use of the 2999bt platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should cease using the platform and contact [email protected] to request account closure.

This Privacy Policy was last updated in January 2026 and applies to all players registered on the 2999bt platform as of that date. For any questions, clarifications, or data-related requests, please contact our support team — available 24 hours a day, 7 days a week in English, at [email protected] (plain text — not a clickable link), operating on Bangladesh Standard Time (BST, UTC+6).